Privacy Policy

By using DediDirect’s (“DediDirect”, “our”, “us” or “we”) products and services, you (“you”, “your”, “Client” or “Customer”) agree to comply with our policies. This Privacy Policy describes the information we collect from you, what we do with the information, and our information security practices.

When you sign up for our service, we will ask you to provide contact information such as your name, address, telephone number, and e-mail address. If you contact us for customer support, we may also ask you for information about your account and services. When you visit our website we will capture your IP Address, time of and duration of visit, and time and duration of the pages on our website that you view. We may tie this information to personally identifiable information we have about you. We will also place a cookie that will identify you to us as a repeat visitor or a customer when you visit our website. See “What is a Cookie?” below.

Use of Personally Identifiable Information
We will use your personally identifiable information only as follows: • For payment purposes and to provide customer support. • For fraud checking, reporting, and other screening methods to verify information submitted to us. • For IP usage reporting to ARIN. • To announce special offers or provide other information from time to time via e-mail. If you do not wish to receive these e-mails, you may opt out of future e-mails at any time by following the instructions included in the e-mail. We will not provide any personally identifiable information about you to any other person other than: • a law enforcement or regulatory agency as requested via subpoena; • a person or company who acquires our business; • third parties who perform services on our behalf (such as payment processing), subject to the third party agreeing with us that it will keep your personally identifiable information confidential; • as otherwise needed to protect or enforce the rights of others. We absolutely do not transfer or sell your information for inclusion on third party e-mail or other marketing lists.

Use of Non-Personally Identifiable Information
We may share aggregate statistical data about our customers with third parties, such as advertisers or suppliers. This aggregate statistical data will not identify you personally.

What is a Cookie?
A “cookie” is an alphanumeric identifier that is unique to your browser. The cookie will identify your browser to us when you visit our web site so that we may customize your visit.

Security of Your Information
We store your personally identifiable information and payment information in forms viewable by administration only. Your transfer of data to us occurs over a SSL connection so that all information is securely encrypted during the transfer.